In Search of the Best Pain Clinic in L A: Overcoming Technological Adversity

By | January 29, 2013

While there was luckily no snow in the castle it did feel as if we at Schlesinger Pain Centers were practicing medicine in the Dark Ages when our EMR and Internet simultaneously went down Monday morning.

While there was luckily no snow in the castle it did feel as if we at Schlesinger Pain Centers were practicing medicine in the Dark Ages when our EMR and Internet simultaneously went down Monday morning.

I am sorry that I was unable to post yesterday’s blog, but I am afraid that Schlesinger Pain Centers was forced back into the Dark Ages. On Friday we completed a major upgrade to our DSL service, firewall and certain NextGen files and as you have by now guessed, all of the things that had worked well on Friday afternoon were not working on Monday morning. I knew in advance of these problems as I had come into the Burbank office on Sunday afternoon to see Robert our cancer pump patient from Friday. After successfully adjusting the patient’s intrathecal drug delivery system (IDDS), I called Maria to let her know that neither the EMR nor the Internet were working. Maria told me that she and the staff had anticipated a potential problem and that she had printed out all of the charts for the morning session. Furthermore she told me that our new IT consultant, being the cautious man that he is, had already scheduled a man to be onsite when we opened at 9 on Monday morning. Tsang was able to slowly correct all of the problems, mostly passwords, permissions and addresses on a variety of devices and we were fully functional by noon. The moral of the story is that the best pain clinic in Los Angeles must simultaneously be able to master high-tech and low-tech.


Leave Your Comment